CWS-322: Citrix Virtual Apps and Desktops 7 Advanced Configuration and WEM Administration

Module 1: Introduction to Citrix Virtual Apps and Desktops 7 Advanced Configuration

• Citrix Virtual Apps and Desktops Deployments - Advanced Configuration

Module 2: Planning: Redundancy and Scalability

• Citrix Virtual Apps and Desktops Redundancy and Scalability

• StoreFront and Citrix Gateway Redundancy and Scalability

• Site Infrastructure Redundancy and Scalability

• Machines Running the Virtual Delivery Agent

Module 3: Planning: Virtual Apps and Desktops Environment with Multiple Locations

• Zones

• VDA Registration in a Multi-Zone Environment

• Zone Preference

• Optimal Gateway Routing and Zones

• StoreFront Resource Aggregation

• Managing StoreFront Store Subscriptions in a Multi-Location Environment

Module 4: Planning: Backups and Disaster Recovery

• Backups

• Disaster Recovery Considerations

• Disaster Recovery Process

Module 5: Planning: Advanced Authentication Methods

• Multi-factor Authentication - RADIUS and One Time Passwords (OTP)

• Multi-factor Authentication – Smart Card Authentication

• Federated Authentication

Module 6: Planning: App and Data Security

• Introduction to Application Security

• Preventing Jailbreak Attacks

• Minimizing the Impact of Attacks

Module 7: Planning: Virtual Delivery Agent Security

• Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption

• Microsoft Group Policy Objects (GPOs) and Citrix Policies

• Image Management

Module 8: Introduction to Troubleshooting

• Troubleshooting Methodology

• Resource Tools and Utilities 

• Introduction to PowerShell

Module 9: Troubleshoot Access Issues

• Troubleshooting StoreFront

• Citrix ADC and Citrix Gateway – Workflow and Troubleshooting Overview

• Citrix ADC and Citrix Gateway - Troubleshooting Access and Authentication

• Citrix ADC and Citrix Gateway - Troubleshooting App/Desktop Launch training.citrix.com Course Description Course Outline

Module 10: Troubleshoot Delivery Controller Issues

• Validating FlexCast Management Architecture (FMA) Services

Module 11: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

• Troubleshooting Virtual Delivery Agent (VDA) Registration

Module 12: Troubleshoot HDX Connection Issues

• Troubleshooting HDX Connections

Module 13: Introduction to Workspace Environment Management (WEM)

• WEM Features and Benefits

Module 14: Planning – WEM Architecture and Component Communications

• WEM On-Premises Components and Deployments

• WEM Service Components and Deployments

• WEM Component Communication Workflows

Module 15: Planning - WEM On-Premises Deployment Installation

• On-Premises WEM: Leading Practice Installation Prerequisites and Steps

• On-Premises WEM: ADMX Template Configuration

• Choosing a Security Principal to run the WEM Infrastructure Service

• Creating the WEM Database

• Running the WEM Infrastructure Service Configuration Utility on-Premises

• WEM: Agent Installation

• WEM System Optimization Overview

• WEM CPU Management

• WEM Memory Management

• Additional System Optimization Features

• WEM Log On Optimization Overview

• WEM Assigned Actions

• WEM Environmental Settings

• Citrix Profile Management In WEM

Module 16: Planning – WEM Service Deployment Installation

• WEM On-Premises vs WEM Service

• WEM Service: Leading Practice Installation Prerequisites and Steps

• WEM Service: ADMX Template Configuration

• WEM Service: Agent Installation

Module 17: Planning – WEM Consoles and Initial Setup

• On-Premises WEM and WEM Service Consoles

• WEM Initial Setup

• Migrating GPO settings to WEM

Module 18: Planning – WEM System and Log On Optimization

• WEM Features and Benefits

Module 19: Planning – WEM Security and Lockdown Features

• WEM Security Management Features

• Privilege Elevation and Process Hierarchy Control

• WEM Transformer

Module 20: Planning - The WEM Agent

• WEM Settings Processing and WEM Agent Caches

• WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS training.citrix.com Course Description Course Outline

Module 21: Planning – WEM Monitoring, Reporting, and Troubleshooting

• WEM Monitoring and Reporting

• WEM Agent Troubleshooting

• WEM Service Troubleshooting

Module 22: Planning – Upgrading WEM and Migration to WEM Service

• Upgrading Workspace Environment Management

• WEM On-Premises Migration to WEM Service

Module 23: Rolling Out a WEM Deployment

• WEM Agent User Options on Windows Desktops

Module 24: Managing a WEM Deployment

• Measuring WEM Success